If you are a customer and you are experiencing problems with your PoINT Software or your Express-stor NAS system click here for assistance.

Euroson America is dedicated to providing our customers with storage management software products and data storage components which meet the highest standards for performance and reliability. We are also committed to the highest level of customer support and technical assistance. By working closely with our customers, resellers and vendors we uniquely design and configure solutions to meet exacting requirements using the best available technologies.

We provide assistance including Technical information and expert advice help our licensed customers resolve problems quickly and effectively so that their systems are always available and always running at peak performance.

We also offer Internet based and On Site Training and Support. Our training sessions provide assistance with setup and configuration as well as detailed trouble shooting and performance optimization.

Ongoing upgrades and enhancements keep your products and systems up-to-date and running smoothly. Ultimately, Euroson’s Support Services offer you a superior ownership experience.

Technical Support We provide first level technical support for all products. Support is available via telephone as well as email and internet.		Installation & Training In order to provide our customers with a complete understanding of the features and usage of our products, Euroson offers several installation and training services. These include On Site as well as Internet based training and technical assistance.
Service Packs & Upgrades Service Packs & Upgrades are available to ensure that the latest features and enhancements are included in your operating version.		Support Contracts We offer software support contracts which provide unlimited technical support, trouble shooting and no charge product upgrades.